Tag Archive: brussels


DC life was short but sweet…now for the second coming

Filed under: Life in the US, public affairs — Leave a comment
June 10, 2011

In case you’ve not noticed, it’s been a while since I posted here… Another dead ‘un in the great blogosphere graveyard. Fear not however, there is a second coming.  The reason for my silence is in Spring I left the Beltway and reentered the Brussels Bubble due to needs in our Brussels office. The other reason for the silence is a small bundle of joy (our third) that arrived recently and transatlantic relocation.

Given there is no distinction between private and professional in my world – my hobbies being mainly reading political biographies, political history and despairing at the state of Europe – you’ll find me back on the FH Brussels communal blog writing in the same vein. Given my struggle to maintain this blog in the last year or so, it seems only easier to just go back to the other one I founded years ago.

Here’s some recent posts from me to get you going:

http://publicaffairs2point0.eu/2011/04/14/a-tale-of-two-cities/

http://publicaffairs2point0.eu/2011/06/08/its-not-normal-that-europeans-go-looking-for-serious-debate-and-see-meps-cucumber/

http://publicaffairs2point0.eu/2011/06/09/time-to-throw-away-the-trusty-old-position-paper/

http://publicaffairs2point0.eu/2011/06/07/why-successful-public-affairs-should-be-a-bit-like-a-tom-cruise-film/

http://publicaffairs2point0.eu/2011/04/08/the-same-broom-for-the-last-twenty-years/

Come on over, the Bubble aint half bad.

James

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Public affairs – What I want is data

Filed under: public affairs — 2 Comments
January 19, 2011

Thanks to my good colleague Christian Thams in our Brussels office for mailing me a paper by Dr. Heike Kluever on “Lobbying and the issue context: a quantitative analysis of issue group influence in the European Union“.

The findings of Dr. Kluever’s paper are not in themselves surprising. In examining a town (Brussels) that is based on consensus, her paper concludes through a quantitative assessment of Commission consultations, interest group responses and Commission proposals that:

(a) interest groups with relatively broader coalitions are more likely to be more successful in achieving their objectives.

(b) coalitions of interest groups that are relatively smaller than their opponents will find it harder to win the more “public” the debate becomes. (saliency in Dr. Kluever’s language).

I can think of campaigns I have been involved with that support, even through anecdote, the findings of the paper. Issue context and within that relative size are, as I’ve argued elsewhere in this blog, important in public affairs.

The paper does have its limitations – many of which are recognised by the author. For example, it only focuses on policy formulation rather than the later stages of policymaking (Council and Parliament). It also does not prove that complexity of an issue or the level of conflict affect the influence of interest groups – two factors the author suggests merit attention. I think we can forgive the initial focus on the policy formulation stage given it is pretty standard counsel to suggest that the longer you go on in a policy process the harder it becomes to shape. I would also argue that the very reason that Brussels is such a hub of public affairs activity is due to the generally complex nature of the policy and legislation being discussed and the relatively small manpower/expertise of the institutions, which makes them reliant on outside viewpoints on most issues.

Whatever you think of the paper, it underlines the following more general points about Brussels public affairs. As a profession we need to start being more data driven. Experience and gut, however well informed, only gets us so far.  Informing our public affairs strategies and the tactics we chose to implement them should require more from us. We need more data on audience and more data to measure success (on the former FH Brussels will be releasing its latest EP survey in the coming weeks – you can register here for further information).

Articles like this one can also only help but dispel some of the myths that surround public affairs in Brussels.  It’s not rocket science, nor is it cloak and dagger. Rather its practice is common sense, its process is open, its results can be measured. It’s part of a healthy democratic process, of which in comparison with other jurisdictions we should be proud.

Contributions like Dr. Kluever’s are helpful to the development of what we do. It would be great to see Dr. Kluever and others take some of their work and bring it to those who practice public affairs. We need this kind of debate.

James

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How not to get carried away with shiny new toys this Christmas

Filed under: public affairs — Leave a comment
December 22, 2010
Behold the iPad in All Its Glory
One shiny new toy I am completely carried away by.
Image via Wikipedia

An interesting blog post by Mathew Lowry on the European Commission’s fascination with all things social media over on the blogactiv platform, along with commentary from members of the Brussels bubble blogorati (Ron, Simon and Joe). The discussion centers around the need to ensure that the ‘shiny new toy’ of social media should not lead to the neglect of all other communications tools.

The commentary led me to think about feedback I’d received following a recent successful pitch to a new client. Apparently in comparison with our main competitor our new client liked the fact that we didn’t major on social media but that it was a full and integrated part of the campaign approached proposed, along with other stuff like  one on one meetings, events like policy luncheons, creation of newsletters, earned and paid media (both online and off) and third party mobilization. It made sense to include it in this case, but it didn’t suddenly make more traditional outreach redundant. Perhaps this surprised them, as compared with our competitors I’d humbly suggest we’ve made greater play in that market (Brussels) of our digital credentials.

Our approach I think reflects a learning that I and others have developed since we launched the Public Affairs 2.0. blog for Fleishman-Hillard in Brussels way back when. We’ve moved from talking about ‘digital public affairs’ to the use of ‘digital tools’ in public affairs. It’s a recognition that a natural attraction to shiny new toys leads to strategy being led by a predeliction to a certain tactic and not the other way around.

The way to surmount this tendency is of course to focus on the audience, the story you’re going to tell to move them and the making choices about the most effective channels to do so. (apologies, my audience centric rant again). Hopefully, the people we work with want someone who can help them understand the audience and of course the full range of tactical choices that they can use to reach them. At least I am hoping that’s why people turn to the kind of consultancy that I feel privileged to be a part of.

James

btw – Merry Christmas! I shall be seeking sun and warmth in Southern California so expect this blog to be even quieter than it normally is (or not, as I will have the dreaded-by-my-missus iPad).

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Two lessons worth repeating

Filed under: public affairs — Leave a comment
November 30, 2010

I was back in Brussels last week for the second time in two weeks.  As ever there was a lot going on in our busy and rapidly expanding FH Brussels universe. It seems that we ran out of desks some time ago as I ended up in the playpen with our great body of undergrad interns*.

During my visit I was reminded of two very important points for reaching your public affairs objectives in the E.U. whether you are a corporate, trade association or indeed NGO. These points may seem obvious (especially to any visiting U.S. readers of this blog), but it would appear they still need repeating.

1. Be as strong outside the Bubble as you are within it

Having a crack team in Brussels is all well and good (FH can help here), but if you’re really going to shape what’s happening in the E.U. processes you will need strong teams in key Member States (happily we can help here too) working in a coordinated fashion on E.U. policy. After all, one half of our legislature is based in Member State capitals (the perm reps are important, but decisions are still taken back home in many cases) and as our MEP survey last year showed, many of our Members of the European Parliament look homeward (media, influencers) for inspiration.

This is of course easy to say, hard to do. Lack of resources and rigidity of your organisation’s structure may make it difficult. Your national level teams may well report to business units focused on the market rather than the ever ephemeral Europe, if of course they exist at all. You are not alone if your organization relies on business managers at a market level to do public affairs as an evening job. Even if there is a dotted line between Brussels and the national capitals, when push comes to shove national priorities still are likely to take priority over European legislation. It’s only natural. There is also a tendency in Brussels to, well, think only about Brussels.

My advice; seek ‘owned’ teams in markets where you are strong (home market, key markets – normally the big five) and plug and play with trade bodies and consultants elsewhere as needed.

2. It’s the media stupid

U.S. readers will be shocked to hear this advice, but Brussels based actors need to keep reminding themselves that while media may not drive the agenda within the Bubble, it sure does at a national level.  As such, not only do those on the ground at Member State level need to be strong enough and motivated enough to liaise directly with government on E.U. issues, they also need the ability to drive and manage public policy issues in the other channels that influence the people we’re trying to persuade. Meeting the right folks at Member State level with solid facts and argumentation counts for close to zero if the media wind is blowing around your policy issue and against you. The policymaker may agree with you, but politically they just won’t be able to support you. Going to see them again will have little effect.

Again, this is a hard ask. Other channels of communications (earned and paid media, online, third parties) do not tend to be the remit of public affairs in organizations in Europe, nevermind the E.U. public affairs function out of Brussels! Nevertheless in terms of shaping the policy environment they’re an essential part of our toolkit. As such, public affairs functions need to start making a case that all communications functions (including public affairs) need to be audience centric, rather than tactic dependent. Either public affairs needs to have the specialists within it that can work all the aspects of communication towards policymakers or they need the access to others within the organization that can help and are directed to do so as part of their day jobs.

In summary, if you wish to be effective in Brussels (1) ensure that you have a strong national network to support your Brussels based activities and (2) ensure that your public affairs function is audience centric rather than tactic dependent.

All this will hopefully be common sense. But it surprises me how often it is not. Here’s the hoping that this little reminder has proved useful to some.

James

*Thanks to Rosalyn, Rosie, Irina, Freddie and Kamila for making me feel welcome in their space. Proud to see so many great undergrad interns now part of the program I put in place.

If you want to become an undergrad intern in at FH Brussels you need to get your course leader to contact our office in Brussels directly about the program. They should do so now. We only accept applications via partner universities.

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Thoughts on global public affairs

Filed under: public affairs — 2 Comments
November 19, 2010

Earlier this week saw me return home to Brussels for the first time since I moved out here in early May. I was lucky enough to be invited to come back to Europe to share my thoughts on global public affairs with a client in an interesting two hour long to and fro.

Much of my comments focused on the learning from my relatively short time here in D.C. about the differences between the two political systems and public affairs and based on this what this means for the future of public affairs around the world. A true consultant, my deck was as expansive as it was insightful. However, I thought I’d share two slides with the readers of this blog.

The first answers the question what is public affairs from my perspective. As I’ve mentioned before that term has a very different connotation here in D.C. compared to Brussels, Berlin or London. It is also true that government relations is very different in Brussels than it is in D.C. Both points still shock people I speak to on both sides of the Atlantic, despite the fact that due to the differences in political system it’s pretty obvious they will be difference in what we do. In any case, here’s my take on communications, public affairs and government relations.

 

My own view of public affairs and government relations

The second point thought I’d thought I’d share is based on where I think we should go (particularly in the Brussels market). In essence, I argued for a move from a tactic dependent government relations centric approach to a proactive public affairs centric model. The latter, as my diagram above shows, does not preclude the former. In fact, I would argue in order for public affairs to be successful, government relations is actually needed.

 

My suggestion for moving us forward

If you want to have the diagram explained in words, here’s something I wrote in a comment recently that does a decent job of it.

James

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Two for Tuesday: colleagues worth reading

Filed under: public affairs — Leave a comment
November 9, 2010

Riding home on the Metro last night I whacked out the longest comment to a blog post I think I’ve ever written (thanks iPad!) You can check out my meanderings on the future of public affairs in the E.U. here. Not sure it was great netiquette, but in any case it probably goes to prove that what I was reading was interesting and thought provoking stuff. As such, I thought I’d share two FH colleagues that continue to make me think, reflect and move on through their blogs.

Steffen Moller is a digital strategist in our Brussels office. His insights on the challenges of bringing digital tools to a market so focused on policy and meeting policymakers is instructive. You can sometimes sense his frustration, but more often than not his untamed passion leaps from the screen. I know he’s making waves in our office there and doing some great things. More to come I can assure you. It’s also interesting to note that the challenge of bringing digital to Brussels is part of a larger play of helping clients understand the larger palette with which they have to paint to successfully achieve their PA objectives. Worth a read.

Metricsman, Don Bartholomew from FH Research in St. Louis, is a godsend for anyone seeking to think about the impact of what they do in the communications (including public affairs). I listened to Don in an internal FH webinar in the summer where he spoke eloquently about ROI in the context of social media. I was inspired. Much of what he has to say has relevance across the communications disciplines and outside of the digital realm. It strikes me however that much of the cutting edge thinking in our industry is being generated by folks with non-traditional PR backgrounds. The Don, as I think we should christen him, is the man the rest of us call when we want someone who lives measurement, rather than is simply able to talk about it.

James

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A more scientific view of how time affects us

Filed under: Life in the US, politics and policy — 2 Comments
October 19, 2010

My post last night on my reflections on time here in the U.S. led to a comment from Dan in Brussels. His comment reminded me of the video below from the RSA in the U.K. on the subject of how our perception of time affects us. Interesting video from a great series, you can check out more of them here.

James

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Things I miss about Brussels #1 – my feet

Filed under: Life in the US — Leave a comment
August 16, 2010
Official logo of Brussels
Image via Wikipedia

I am back home in Brussels for a few days at the beginning of September for work. Before my rose tinted specs are brutally removed by a lack of sun, here’s the first in what may turn out to be an irregular series of posts on things I miss about Europe’s capital.

#1 My feet

Since moving away from the country in which I spent the best part of decade, I am beginning to miss my feet. It’s not that they’ve suddenly become detached from my legs, or that I don’t use them as much. In fact, I think I use them more. This is much to the shock of US friends and colleagues who hail taxis to go more than two blocks. Nor is it that the subsidised snacks  in the office have extended my waistline to such an extent that I can’t seem my little pinkies. Although I have put on a few pounds to be fair. No, it’s that I just don’t need to constantly look at them anymore to avoid standing in the mess left by dogs (and their owners).

In Brussels, through necessity rather than choice, I adopted a concentrated look at the pavement while walking style. While I did bump into the odd lamp post my eye to foot coordination improved to near Olympic class as I navigated the Avenue Louise doggie-do slalom.  (btw – If Brussels ever gets to host an Olympics surely there shall be a lobby for the inclusion of doggie-do slalom in the Games).

Here in DC I have yet to come across anything close to the equivalent of a nursery slope. In fact, dog owners scoop and bag with such alarming regularity that one wonders whether the US will ever make it to the standard of doggie-do dodging proficiency that the Belgians set. The bar, or piles, being so markedly high in my former home town.

Fear not feet lovers everywhere. I have resolved to sit down at the end of each working day and take some special time with my feet. I should not want them to feel neglected or disappear in existential angst the moment I look away. Some day I shall return to Brussels and I may need them.

James

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How do you EU?

Filed under: US EU relations — Leave a comment
August 13, 2010

I am slowly but surely coming round to the world view (perhaps unsurprisingly) that the first baby step in tackling many of the world’s most difficult challenges is a strong partnership between the US and EU.

On both sides of the Atlantic, we need to quit obsessing with China and start working to making the world a better place through concerted bilateral efforts. With the size of our consumer markets, the share of global trade flows we hold and the political clout we carry, where we lead others may well feel they have to follow.

Here’s my starting point for a list of the organisations here in D.C. that are seeking to help make that US-EU connection happen. If I’ve missed any let me know in the comments section and I’ll happily add them.

EU institutions in D.C.

European Union delegation to the United States

European Parliament’s Liaison Office to the US Congress

US/EU institutional fora

Transatlantic Economic Council

Think-tanks focused with an EU focus

Center for Transatlantic Relations

The Atlantic Council

The European Institute

The German Marshall Fund of the United States

Think-tanks with EU programmes

Center for Strategic and International Studies

The Brookings Institution Center on the United States and Europe

Carnegie Endowment for International Peace

US/EU business organisations

Transatlantic Business Dialogue

European American Business Council

US business organisations with EU programmes/committees

United States Council for International Business

Other US/EU networks

Washington European Society

Transatlantic Policy Network (network of legislators from Congress and European Parliament)

James

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It’s not the size of your pencil…

Filed under: public affairs — 2 Comments
July 19, 2010
Cover of "Jerry Maguire"
Is this post my Jerry Maguire moment? Cover of Jerry Maguire

When asked why I was leaving a successful role in our Brussels office to come to D.C. my answer generally went along the lines of “I want to learn new things about public affairs after 8 years here in Brussels. Where else would one go other than Washington? Public affairs is just bigger and better the other side of the pond.”

I was of course proved right. It certainly is bigger. There are far more people here doing it. Those people do it more publicly. There’s a far larger media coverage of it. This coverage drives the day’s agenda. Something which can only be dreamed of by the European Voice staff. There’s a public that takes an interest in the issues, which in turn impacts elections and the elected. Something which most of us from Brussels can only dream of.

This all leads to the public firmly being put in public affairs. Sure, government relations – see this post if you’re from Brussels – is vitally important but no amount of time on Capitol Hill is going to get cap and trade passed if Americans think it’s gonna cost jobs and increase fuel bills in a time of recession and elections. The canvas on which you will need to work is a lot bigger and your team will have to be bigger because of it.

However, it occurred to me on the Metro home the other evening that bigger may not necessarily mean better. This rather heretic thought (for someone who works at an agency) popped into my head as I looked at a full page ad by a defense contractor. It was followed several pages later by another full page ad by another defense contractor. Above my head was a message from one of the same advertisers. They were competing for the same defense contract and wanted to tell all those on the Red Line how great their plane was and how rubbish the other guy’s plane is.  Now clearly the rewards of winning the contract are high, but my mind wandered to the thought  that they would both be better off agreeing not to engage in such tactics. The two competing contractors could simply both agree just to present to the people making the decision and leave it at that. May the best man/woman/supplier of hunter-killer-missile-laden-flying-things win.

This reminded me of a scene from Mad Men‘s 1st series (what else?), when Stirling & Cooper’s client campaign falls apart on the back of  a regulatory decision to ban the  use of health claims in advertising for cigarettes. Don and the team wander around in a daze until the fateful meeting with the client, when he realizes in a spark of nicotine induced genius that actually this is liberating for him and his client. Now they can make any claim they want. They are freed from having to compete with others on this factor alone.

My point is this: size is relative.

Firstly, throwing resources at something is only likely to result in a draw if the other guy is doing likewise. It seems to me that the nature of public affairs in Washington has simply raised the barrier to entry in comparison with Brussels. It may not have made it better.

Secondly,  throwing resources at an issue is not necessarily enough to move the policy agenda in your favor, even in the absence of others doing the same. A certain level of resources are necessary in every market, but they are not sufficient.  Amongst other things the facts of the case, your message and how you communicate it, your reputation and that of your industry, who’s for you and against you and of course the interests of those you’re trying to persuade are all going to dictate whether you will have an impact on policy.

All this to say that it’s probably not the size of your pencil that matters in public affairs but more how you write your name. More on that point later.
James

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